HOLIDAY RETURNS & EXCHANGES POLICY:
Orders placed from November 1st 2021 to December 31st, 2021, will have until January 31st, 2022 to exchange, Orders will be valid for refund within 4 weeks of purchase.
We will happily exchange or refund your item provided the item is returned within the return period and the item and its packaging is in original condition with the original tag attached.
As long as the item isn’t worn, and the packaging is still intact - we will happily exchange or refund your item.
We offer free returns for all AU orders here. For all International returns, postage is at the expense of the buyer.
Please note: For international orders we are not able to facilitate exchanges so we suggest returning the items you no longer want and placing a new order.
Please make sure you place any labels stickers on the outside of the parcel (not directly on the box). Please note that returns will not be accepted if stickers are stuck directly on any product packaging as all returns need to be received in a re-sellable condition.
** Returns and exchanges are not available for free or promotional items. If a free or promotional item is deemed faulty, we will offer a suitable replacement.
Once we have received your return back at our warehouse, please allow 5-7 business days for processing.